What delivery option does SHOPJAPAN offer?

-NZ Post Standard & Courier post


  • Auckland usually takes 1-2 business days*
  • North Island takes 1-5 business days*
  • South Island usually takes 2-7 business days*
  • Overseas Delivery usually takes 7-14 business days*

* Business days: Monday to Friday, excluding public holidays

* Some rural area delivery will take up to 14 business days.

Due to the current covid restrictions, NZ Post and Aramex has also advised of a 3-5 day delivery delay to receive your parcel once it has been dispatched from our warehouse.

Once the courier has collected your order, you will receive your tracking information via email. We aim to have you order delivered within 7 working days.


Unfortunately this country does not have chilled delivery service. We can do normal post (we can not guarantee the arrival time) or 90mins, 120 mins, 180 mins delivery for AUCKLAND region only at your choice with EXTRA shipping fees by our contracted shipping company. For other areas, NZ Post can do next day delivery but we tried few times it never arrive on time. PLEASE BE AWARE. We can not guarantee the quality by poor shipping facility within this country. Please ask us before place your order! Thank you very much for your cooperation!

For Auckland Region, We also can do CHILLED delivery by our staffs at $15, but delivery time needs to be confirmed. So please “ASK US”, we are here to solve all the problems! Try our best service experiments!

How do I track the status of my delivery?

The status of all your current delivery can be tracked at



Same-Day or Express Delivery

If you require Same Day or Express Delivery, please contact us for a quotation.

Uber delivery available now! Please “ASK US” to get a quote!